Effective leaders and physicians can enhance their trust, believability and credibility if they use the vocal dimension with awareness and skill.Ĭonversely, if they fall into poor vocal habits such as using fillers, trailing off at the ends of sentences, using “up talk” or “vocal fry,” or speaking too fast, too loud, too soft, hesitantly or in a monotone manner their desired messages may be considerably diminished.
Yet, according to research, the vocal dimension accounts for up to 38 percent of the overall message that listeners receive. Most people are unaware of how they actually sound when they communicate. How can you avoid the vocal pitfalls that get in the way? Effective leaders can enhance their trust and credibility if they learn to speak with awareness and skill.
